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User Guide and SOP Wiki

Learn the exact workflow for every nriaasthi role.

Use this guide to understand how owners, admins, property managers, tenants, vendors, and Legal/CA partners should use the portal for documents, approvals, rent, maintenance, inspections, plot monitoring, evidence handoff, and auditable notifications.

nriaasthi operations wiki cover showing dashboards, documents, rent statements, and mobile app screens
Role SOPs

Start with your role.

Each card shows the screen users should recognize first and the operating habits that keep work auditable.

Owner / Co-owner dashboard screenshot

Owner / Co-owner

  1. 1Review pending documents, approvals, rent, maintenance, and inspection queues.
  2. 2Check portal notifications before relying on email alerts.
  3. 3Upload required documents and respond to admin comments.
  4. 4Approve service, maintenance, inspection, and plot monitoring decisions with notes.
Admin / Super Admin dashboard screenshot

Admin / Super Admin

  1. 1Create properties, document packets, service requests, and owner approvals.
  2. 2Use workflow notifications and delivery audit before manual follow-up.
  3. 3Assign managers or vendors and verify evidence before closing work.
  4. 4Verify rent proof and update owner statements.
Property Manager dashboard screenshot

Property Manager

  1. 1Schedule inspections and submit room-level reports with media.
  2. 2Capture plot monitoring conditions, four-corner photos, and escalation reasons.
  3. 3Coordinate local follow-up for maintenance, rent, and leasing tasks.
  4. 4Escalate high-risk reports after confirming owner notification is triggered.
Tenant dashboard screenshot

Tenant

  1. 1Upload direct rent payment proof with amount, date, and reference.
  2. 2Create maintenance tickets with room, priority, availability, and photos.
  3. 3Avoid duplicate requests unless Admin asks for a new ticket.
Vendor dashboard screenshot

Vendor

  1. 1Review assigned work orders and approved scope before starting.
  2. 2Update work status and upload completion proof.
  3. 3Attach invoice and final notes for Admin and Owner review.
Cross-role SOPs

Follow the same accountability chain.

The application is evidence-first: capture the request, collect documents, record approval, execute locally, attach proof, send portal-linked notifications, and leave an audit trail.

Document Packet Readiness

Admin assigns required documents, Owner uploads and responds, Admin reviews and activates the next service step.

Service Approval

Admin sends approval details, Owner records a decision, and approved work moves to execution.

Maintenance to Closure

Tenant or Admin creates a ticket, Admin assigns vendor, Owner approves quote when needed, Vendor uploads completion proof and invoice.

Inspection and Plot Monitoring

Property Manager captures checklist, media, risk, and recommendations so Owner can approve action or request maintenance.

Rent Verification

Admin creates schedules, Tenant uploads proof, Admin verifies payment, and Owner reviews the monthly statement.

Notifications and Delivery Audit

Workflow notices route through in-app notifications and Brevo email, with sent, failed, or skipped attempts recorded for Admin triage.

Secure Role Access

Each user lands on a role-scoped dashboard and sees only the navigation relevant to their responsibilities.

Demo and training note

Use production accounts for live work.

The full internal repository wiki includes seeded demo users for local development and QA. Public users should sign in with their assigned account and follow the role-specific screens shown above.

Confirm your role after sign-in.
Open the relevant record before changing status.
Attach proof before approval or closure.
Use portal notifications for workflow communication.
Escalate unclear legal, tax, or high-risk property issues.

Remote Owner, Local Clarity

Start with a free consultation, then choose the exact property workflow you need.