Last updated June 20, 2026

How nriaasthi handles owner, property, and service data.

This Privacy Policy explains how nriaasthi.com collects, uses, shares, protects, and retains information for its website, mobile apps, owner portal, admin workflows, and property management services.

Privacy at a Glance

Property operations data

We collect the information needed to onboard properties, coordinate services, verify work, and keep owners informed.

Role-based access

Owners, admins, managers, tenants, vendors, and Legal/CA partners only see the records required for their workflow.

Service communication

We use email, in-app notifications, and mobile push messages for approvals, inspection updates, document requests, and service alerts.

Detailed Policy

Information We Collect

Account and profile details such as name, email address, phone number, role, country, and login activity.
Property details such as address, property type, ownership context, access contacts, tenant status, service history, rent status, utility details, and society or RWA contacts.
Documents and workflow records such as title deeds, tax receipts, utility bills, lease files, authorization letters, owner approvals, inspection reports, maintenance evidence, and upload review notes.
Tenant, vendor, property manager, Legal/CA, and support information when those parties are involved in a service workflow.
Images, videos, notes, timestamps, status updates, device identifiers, push notification tokens, support messages, and audit logs generated while using the website or mobile app.

How We Use Information

To create accounts, verify access, authenticate users, and route each user to the correct portal experience.
To manage property onboarding, inspections, rent tracking, leasing, maintenance, sale lead workflows, document packets, tax consultation requests, and owner approvals.
To send transactional email, service updates, password reset links, owner invitations, document reminders, approval requests, and operational notifications.
To monitor platform reliability, prevent misuse, investigate support issues, improve product workflows, and maintain audit trails for service delivery.
To comply with applicable legal, tax, accounting, dispute resolution, fraud prevention, and recordkeeping requirements.

How We Share Information

With property managers, vendors, tenants, Legal/CA partners, and internal operations users when they need the information to complete an assigned workflow.
With infrastructure and communication providers such as hosting, authentication, database, email, storage, analytics, mobile push, monitoring, and customer support services.
With banks, payment processors, government offices, societies, RWAs, utility providers, or professional advisors when a requested service requires that coordination.
With law enforcement, regulators, courts, or other parties when disclosure is required by law, needed to protect rights and safety, or necessary to investigate misuse.
With a successor organization if nriaasthi is involved in a merger, financing, restructuring, acquisition, or sale of relevant business assets.

Security, Retention, and Access

We use role-based permissions, Supabase authentication, row-level access controls, encrypted transport, operational logging, and least-privilege access practices.
We keep service records for as long as needed to deliver property services, maintain owner history, meet tax or legal obligations, resolve disputes, and protect the platform.
You can ask us to update inaccurate account or property information, deactivate an account, or review practical options for deleting or limiting records that are no longer required.
No internet service can guarantee absolute security. Users should keep passwords private, use trusted devices, and notify us quickly if they suspect unauthorized access.

International Use

nriaasthi is designed for Non Resident Indian property owners and may process information in India, the United States, and other countries where our infrastructure or service providers operate.
By using the service from outside India, you understand that property, account, and workflow information may be transferred across borders to deliver the requested service.
Transactional communication may be sent through email, SMS, in-app alerts, or mobile push notifications depending on the workflow and the contact preferences available in your account.

Contact and Privacy Requests

For privacy questions, account corrections, document handling requests, or security concerns, contact support@nriaasthi.com. We may need to verify your identity and property relationship before acting on a request.

We may update this Privacy Policy as the platform, mobile apps, communication channels, or legal requirements change. Material updates will be reflected on this page with a revised date.